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Establishing Baseline Workflows
Activities and Deliverables

Evaluating the Experience
Activities and Deliverables, Roles

Rearchitecting the UM School of Information
Case Studies

Design Jams
Activities and Deliverables, Roles

Selling the Product (Before There is a Product)
Activities and Deliverables, Roles

Inbetween Nation
Case Studies

Personas
Activities and Deliverables

The Advantage of Sketching
Activities and Deliverables

“Just Enough” Wireframe
Activities and Deliverables